Use Counseled Mediation if I ask for it
Focus on facts, finances, funds, feasibility, fairness & future
Inform me promptly of what to expect and status
Send me copies of everything
Send me a monthly detailed bill
Respect me & my right to decide
Be honest & frank in assessing my case
Explain the range of outcomes/results from best to worst
Explain the stakes & odds along my range of outcomes
Be my advocate, zealously seek a quick, fair settlement
Keep my costs low without jeopardizing my case
Be accessible when I need to speak to you
Prepare a cost-benefit analysis
copyright 2010 A. Blanton Massey